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Trio makes online shopping easier for expats in China

chinadaily.com.cn Updated:2017-08-25

A trio of American expats in Shanghai has found the solution for foreigners frustrated by language barriers when shopping on Taobao or Tmall, online shopping platforms run by China's e-commerce giant Alibaba.

In July 2015, Charlie Erickson, Jay Thornhill and Tyler McNew developed Baopals, an English-language website that helps foreigners in China navigate and buy items on Taobao or Tmall.

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Charlie Erickson (left), Jay Thornhill (middle) and Tyler McNew (right), who founded Baopals to help foreigners shop online in China, pose for a group photo in Shanghai on Aug 9. [Photo/VCG]

After always bothering his Chinese colleagues or friends to help him search for a product, make payments and track deliveries on Taobao or Tmall, Charlie thought to himself that it must have happened to many foreigners living in China.

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